Privacy Policy

For general enquiries about our properties and destinations.

Capella Dusseldorf respects your right to privacy and we place the utmost importance in safeguarding any information that is shared with us by our guests. 



Data protection

We take the protection of your data very seriously. We therefore treat your personal data confidentially and according to the legal data protection guidelines as well as to this privacy statement. It is generally possible to visit our website without sending any personal data. Insofar as personal data being saved (such as name, address, phone number or email address), it is done on a voluntary basis. This data will not be transferred to third parties without your express approval. We have to point out that there are security vulnerabilities on the Internet when transferring data. Total protection of the data from third party access is not possible.


In some instances, our webpages use so-called cookies. These do not cause any harm to your computer and do not have or transmit any viruses. They serve to make our site more effective, more secure and more user-friendly. Cookies are text files, which are stored on your computer and saved by your browser. Most of the cookies are so-called ”session-cookies” and will be deleted after your visit to our pages. This allows us to recognize your browser the next time you visit our site. You may change the settings of your browser so that you will be informed when a cookie will be stored on your computer and you may reject acceptance of cookies in individual cases or generally refuse acceptance as well as activating the automatic deletion of cookies when closing the browser. By deactivating the cookies, the functionality of the website might be restricted.

 Contact form

When you complete our contact form, your details, including the contact details to process your enquiry in case of future follow-up questions, will be saved with us. Your data will not be forwarded to any third party without your express permission.

 Newsletter data

Should you wish to receive our newsletter, we need your email address as well as information to allow us to verify that you are the owner of that email address and that you agree to receiving the newsletter. We use this data exclusively to send the requested information. We do not transfer the data to third parties. The approval to have your data and your email address stored - as well as its usage to send the newsletter - can be revoked at any time, for example, by clicking the “unsubscribe” link in the newsletter.  

 Privacy statement and the usage of Google Analytics

This website uses the functions of the Google Analytics service. The service provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies” (see above). The text files are stored on your computer and allow the analysis of the usage of the website. The information created through this process is usually transferred to a Google server in the USA and is stored there. More information on how user data is treated with Google Analytics can be found in Google's privacy statement.

 Browser Plugin

You may prevent the storage of cookies by changing the browser settings accordingly; however, this may hinder or prevent you from using the full functionality of this website. You may, moreover, prevent the storage of data created by the cookie (including the IP address) with Google as well as the processing of this data by Google by downloading and installing the available browser plugin:

Objection against the storage of data

You may prevent the storage of your data by Google Analytics by clicking the following link. A so-called “opt-out” cookie prevents the storage of data during future visits to the website:

Privacy statement for the usage of etracker

Furthermore, on this website, we use the analysis service etracker from the company etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg Germany. Under a pseudonym, we can create user profiles from these data, for which cookies can be used. These are small text files which are cached in your browser. In this way, your browser will be recognized the next time you visit our site. The data collected by etracker will not be used without the express permission of the respective person to identify visitors on our website and will not be connected with personal data through the carrier of the pseudonym. This collection and storage of data can be objected to with immediate effect. For this purpose, you may download an opt-out cookie from etracker using the following link, which ensures that in the future no data related to the visits of your browser on the website will be collected or stored by etracker:

Consequently, an opt-out-cookie will be replaced with the name "cntcookie" by etracker. Please do not delete this cookie, as its presence maintains your objection. You will find more information in the privacy policy of etracker:

Facebook-Plugins (Like-Button)

On our website, we have integrated plugins from the social network Facebook, which is provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You will recognize this with the Facebook logo or the “like-button” on our website. You will find an overview of the Facebook plugins here: When you visit our site, the plugin will directly connect your browser with the Facebook server. Facebook will receive the information that you have visited our page with your IP address. If you click the Facebook like-button while you are logged in to your Facebook account, you may link the content of our website to your Facebook profile. In this way, Facebook is able to match your visit on our site with your user account. We, as the operator of the website, neither have knowledge of the content of the data transferred nor the usage through Facebook. You will find more information on this in the privacy statement of Facebook on If you do not want Facebook to connect your visit on our website with your Facebook user account, then please log off your Facebook user account.


We have integrated the Twitter service in our website, which is offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the function “re-tweet”, the websites you have visited will be connected to your Twitter account and other users will be informed. At the same time, data will be transferred to Twitter. We, as the operator of the site, neither have knowledge of the content of the data transferred nor the usage through Twitter. You will find more information on this in the privacy statement of Twitter on You may change your data protection settings with Twitter in your account settings on


Our website moreover uses the functions of Google+, provided by Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. With the Google+ button, you can publish information worldwide and you and other users will receive personalized content from Google and our partners. Google saves information that you clicked +1 on, as well as about the site which you viewed when clicking +1. Your +1 might be published as a notification together with your profile name and your photo in Google services, such as in search results or in your Google profile or at some other place on a website where advertisements are overlaid. In some cases, this name might replace another name, which you might have used when sharing content through your Google account. The identity of your Google profile can be shown to users who know your email address or who have other identifying information about you. Apart from the above mentioned and explained purpose, the information provided will be used according to the applicable Google privacy statements. Google might publish summarized statistics about +1 activities of the users or might transfer these to users and partners, such as publishers, subscribers or connected websites. 


We have integrated the functions of the service Instagram in our website, which is offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. While you are logged in to your Instagram account, you may connect the content of your site with your Instagram profile. In this way, Instagram is able to match your visit on our site with your user account.

We, as the operator of the website, neither have knowledge of the content of the data transferred nor the usage through Instagram. You will find more information in the privacy statement of Instagram at:


We have integrated social plugins from the social network service Pinterest in our website, which are provided by Pinterest Inc., 808 Brannan Street San Francisco, CA 94103-490, USA ("Pinterest"). When you open this site, which contains such a plugin, your browser will directly connect to the server of Pinterest. The plugin transfers protocol data to the server of Pinterest in the USA. This protocol data may contain your IP address; the address of sites you have visited which contain Pinterest functions, browser type and browser settings, the date and time of your request, the way you use Pinterest and cookies. Further information on the purpose, scope and further processing and usage of data through Pinterest as well as relevant rights and possibilities to protect your privacy can be found in the privacy statements of Pinterest:


Our site uses YouTube plugins from the Google-owned video portal service. The operator of these pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a site containing a YouTube plugin, you will be connected to the servers of YouTube. The YouTube servers will be informed which of our pages you have visited. While you are logged in to your YouTube account, you will provide YouTube with the possibility to match your surfing behaviour with your personal profile. Further information on how user data is treated can be found in the privacy statement of YouTube at:

SSL encryption

For reasons of security and to protect the transfer of confidential data, such as enquiries that you send to us as the operators of this website, this site uses SSL encryption. You can recognize an encrypted connection in your browser address which then changes from "http://" to https:// and with the lock symbol in your browser line. When SSL encryption is activated, the data you send to us cannot be read by others.

 Objection to advertising emails

We object to the usage of published contact data within the framework of the obligation to provide an imprint to be used to send advertising and information material which has not expressly been requested. The operator of this site expressly reserves the right to take legal action in the event of unsolicited advertising material, for example, spam emails, being received.

Breidenbacher Hof

Königsallee 11,
40212 Düsseldorf - Germany,
Entrance Theodor-Körner-Straße 1-7

View Factsheet

Our Destinations