Covid 19 - Our Commitment to Health & Wellbeing: Details

Be in the know before your stay

As we navigate through COVID-19, Capella Singapore will continue to embody the philosophy that guides our service excellence, whilst maintaining the highest hygiene standards to safeguard the health and wellbeing of all guests and colleagues. Please see below a number of modifications to our operations, and we thank you for your cooperation and understanding during this trying period. You may also download our Safety Practices for full details on our control and safety measures.

Hotel & Public Areas
Mandatory administration of health declaration and temperature screening is conducted upon arrival. SafeEntry digital check-in system developed by Singapore’s Government Technology Agency is put in place at the hotel’s entrances for contact tracing. All guests are required to check-in and out as they enter and leave the premises. Floor markers have been indicated at the lobby and restaurant entrance to facilitate safe distancing.

Resort Programmes
For your health and safety, all programmes are limited to five person per session. Classes have been staggered to ensure ample time for deep cleaning and sanitisation of equipment between use. Please register your interest with our Capella Culturist.

Food and Beverage Outlet
All food and beverage outlets will resume operations subject to Safe Management Measures set out by the Multi-Ministry Taskforce. Each table or group must be limited to five or fewer guests, and with no mixing between groups. All individuals and groups must maintain safe distancing of at least one metre at all times, and you must wear a mask at all times, except when consuming food and drinks. Liquor sales and consumption will cease at 2230 hours.

Breakfast Service
Subject to the Safe Management Measures and to facilitate crowd control, we have staggered our breakfast seating times until further notice. The 1st seating is at 7 a.m to 7.30 a.m, 2nd seating is from 8 a.m to 8.30 a.m, 3rd seating is from 9 a.m to 9.30 a.m and the 4th seating is from 10 a.m to 10.30 a.m. We seek your understanding that we may not be able to accommodate walk-in requests as priority will be given to guests who have made a reservation. You may contact our Capella Culturist to reserve your preferred seating time.

Auriga Spa 
We have seamlessly reconfigured Auriga spa to facilitate safe distancing without compromising on service and experience. Appointments have been staggered to ensure a safe and comfortable experience for all. Please note facilities in Auriga Spa will be available for spa patrons only. For reservations, please contact our Capella Culturist or call Auriga at extension 5023.

Upkeep of recreational centres
Our pools and gym continue to welcome guests. The pools are open from 7:00 a.m. – 7:00 p.m. daily with a maximum of 20 guests in the adult pool, 32 guests in the family pool and 8 guests in the lap pool at all times. All guests will be limited to 2 hours of usage for each session. For your convenience, you may call our pool attendants at extension 5318 for updates on the crowd levels of the pools. Please note that the wearing of masks is mandatory as per the measures when you are not swimming.

Our gym is open from 9:00 a.m. – 9:00 p.m. daily and is limited to 2 hours per guest with a maximum of 4 guests at any point in time. We have staggered interval closure to set aside ample time for deep cleaning of equipment and facilities in-between of usages. Kindly approach Auriga spa for access to the gym.  

We encourage you to continue to maintain good personal hygiene and keep a safe distance from others. We urge everyone to continue to play our part in the fight against COVID-19 by complying with the Safe Management Measures issued by Multi-Ministry Taskforce.

contact
Capella Singapore

1 The Knolls
Sentosa Island,
Singapore 098297

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