Covid 19 - Our Commitment to Health & Wellbeing: Details

Covid-19 Update


Dear Valued Guests, 

Witnessing how the world has gradually adapted to this new normal has been truly inspirational. We see the best in humanity, with countries, businesses and neighbours demonstrating acts of kindness and generosity amid the COVID-19 outbreak. We are optimistic that there is a light at the end of the tunnel where a brave new world awaits.

Throughout this global situation, the welfare of our guests, colleagues and community will always remain the main focus at Capella Hotel Group. We stay vigilant in monitoring the COVID-19 situation closely, following the advice of the World Health Organization (WHO), Centres for Disease Control and Prevention (CDC) and all relevant local authorities. Rest assured we are committed to maintaining the highest hygiene and precautionary standards across all our hotels to ensure a safe and healthy environment on your next visit.

To ease your mind when booking your next stay with us, we have updated our reservations and cancellation policies for the period all the way through June 2021 to allow ample flexibility should your travel plans change.

For details on Capella Hotels & Resorts reservation policies, please visit:

We hope these measures help with your travel decisions and look forward to welcoming you back to our hotels in the near future.

For now, we take this unprecedented opportunity to reflect and rediscover the long-forgotten values that truly matter to us. I’m confident we will all emerge from this situation with a new- found appreciation for the wonders of travel.

Stay safe and please do not hesitate to reach out to us.

Sincerely yours,

Nicholas M. Clayton
Chief Executive Officer
Capella Hotel Group